8-year-old CAM lost faith in the magic of Christmas after his letter to Santa, asking for help to bring his absent dad back home for Christmas, went unanswered.
Thirty years later, Cam is an eccentric, lovable postman known to everyone in the picturesque surf town of Torquay as “Postie Cam.” He’s been Most Popular Regional Postal Worker, South West Coast Division four years running, and intends to make it five. But for all his popularity on the job, Cam is all surface cheer. Beneath is a lonely guy who can’t make true connections, for fear that people, like his dad, will leave.
Cam meets FRANK (7), new to town with his mother and rebellious sister AIMEE (13). Frank guilts Cam into delivering his letter to Santa; asking to help stop Aimee from getting into trouble and running away back to Queensland. Though struck by Frank’s plight, Cam humours him then tosses the letter, knowing Santa won’t help anyway. But a new postie on the coast—seemingly perfect in every way—poses a real threat to Cam’s popularity. Cam makes it his mission to retrieve Frank’s letter and make his wish come true by keeping Aimee out of trouble and in town.
Cam’s solution is to dress as a self-styled Santa helper, and deck out his postie bike with crazy amounts of tinsel and decoration. He plans to take the Santa letters from all Frank’s classmates, and have Aimee and her at-risk friends write responses as Santa’s helpers. By keeping the kids engaged, he hopes to fulfil Frank’s wish and retain his own title. When the school principal tells Cam that the WHOLE SCHOOL is now writing Santa letters for him, Cam realises he may be in over his head.
Cam’s bike shenanigans, however, upset his by-the-book supervisor GORDO at the depot, and the OH&S Manager CONSTANCE SHUNT at Australia Post Head Office, who has the ear of the safety-conscious CEO. Shunt sends the square-peg-in-a-round-corporate-hole comms worker REBECCA (30s) to Torquay to tell Cam to cease and desist. Trouble is, Rebecca is a repressed craft lover and adores what Cam’s doing. She’s torn between duty and passion, and ends up<i> helping</i> Cam and the kids create magnificent Santa replies. As Cam gets in deeper with the whole process, he finds he’s actually enjoying it—maybe even being struck by Christmas magic again…
Gordo, alas, outs Rebecca and her true task. And Cam is exposed for doing all this just to secure his popularity award. The upset kids feel betrayed, and now Frank’s wish is under threat—Aimee might run away. Cam makes a big push to get Aimee to help him recover the Santa letters Gordo has confiscated, but they’re busted and wind up in jail. Shunt informs Cam that if he recants publically and denudes his bike, they won’t press charges against him and Aimee. He has no choice…
With Cam at his lowest ebb, it gets even worse—FRANK runs away.
Can Cam rescue Frank, galvanize the town, reunite with Rebecca, and defy Aus Post to make a last ditch effort to deliver his Santa letter promise? And in doing so, bring Christmas back to town, and get a taste of real Christmas magic from Santa himself?
Not to give anything away, but this IS a feelgood Christmas movie…